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FAQ

Frequently asked questions

Everything you want to know before you send a single gram.

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We only purchase precious metals and select luxury watches; non-precious items may not qualify. We buy a wide variety of valuables, including gold jewelry and scrap gold, silver jewelry and silverware, platinum jewelry and items, diamond jewelry, engagement rings, luxury watches, gold and silver coins, bullion bars, broken or damaged jewelry, estate jewelry and inherited collections, and family heirlooms.

Our service is completely free. We provide complimentary insured shipping and a professional appraisal at no cost to you. If you choose not to accept our offer, we will promptly return your items to you free of charge.

Offers are based on prevailing market conditions and the intrinsic value of the precious metals, gemstones, and luxury watch components at the time of appraisal. Because precious metal prices fluctuate daily, offers may vary with market conditions.

All complimentary Mail-In Shipping Kits and Appraisal Kits provided by CashForGoldUS.com are insured in accordance with our Terms and Conditions, which we encourage customers to review prior to shipping. Our secure mail-in shipment kits are specifically designed to help protect your items throughout the shipping process. Customers can conveniently track their shipments every step of the way until they are safely delivered to our secure processing facility, which is monitored continuously by surveillance cameras and maintained using strict security protocols.

If you are not satisfied with our offer, simply decline it and we will promptly return your valuables to you at no cost. CashForGoldUS.com will cover the return shipping expense, ensuring a completely risk-free and no-obligation experience.

Yes. CashForGoldUS.com is proud to be America's Trusted Gold Buyer. We provide a secure, convenient, and reliable way for customers nationwide to sell their gold, silver, platinum, diamonds, and luxury watches from the comfort of their homes. With insured shipping, package tracking, professional evaluations, competitive market-based offers, and prompt payment, you can sell with confidence.

Once you accept our offer, payment is typically issued within one business day (24 hours).

We make payments to clients through bank wire transfer, ACH direct deposit, company check, PayPal, Zelle, and other approved payment methods.

Yes. We purchase dental gold and precious metal dental materials.

Yes. We purchase authentic luxury watches from many leading brands, including Rolex, Patek Philippe, Audemars Piguet, Omega, Cartier, Breitling, TAG Heuer, Hublot, IWC, Jaeger-LeCoultre, Tiffany & Co., and many others.

No. There is no minimum transaction amount.

We welcome individual items as well as large estates, collections, investment portfolios, and high-value shipments.

Yes. CashForGoldUS.com proudly serves customers in all 50 states and throughout the United States using our secure mail-in buying service.

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